We would appreciate it if you could follow the procedure below to change the amount of money after the contract has been established (after the client has paid in advance).
1. (Requester need to) send another request via the same service ticket to the supporter again
2. (Supporter need to) accept the request with the changed amount
3. (Requester need to ) make a payment in advance
4. Contact customer support and we will cancel the original ticket and refund the full amount.
*If you cancel the ticket, your past chat history will be lost, so we would appreciate it if you could follow the steps stated above
*Please note that depending on the nature of the project (e.g., high value projects over 20,000 yen), ID verification is required